Payment, Payment Options & Shipping Information

Credit Cards are processed usually a day before we ship the bed through our secure server at Authotize.net.
At that time we will also apply any discount that might be in effect. We do not charge your card when you place the order, we just take down the information so that we can charge and ship your order around the same time

A payment plan is now being offered to make it easier on you to buy your dream bed.

Make three monthly payments and after receiving the third payment we will ship your bed. For this convenience we will charge a minimal $15.00 handling fee.

Please give us a call at 1 (866) 300-2555 for more information

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Visa, Master & American Express Cards are accepted directly by us through our secure server.
If you would like to use an other credit card or pay by check, you can use Paypal where all cards are accepted.

Personal checks and money orders are gladly accepted as well.

If you would rather place your order over the phone and pay for your purchase direct; please give us a call at 1 (866) 300 - 2555 (Toll free)

Benefits of buying with Paypal:

Pay with your checking account or credit card

More secure than a check - can't get lost in the mail, the merchant never sees your account number.

You can check them out on their site www.paypal.com or for problems with Paypal call 1-888-221-1161

Follow the instructions when you are ready to purchase your dream bed.

Hawaii and Alaska customers please call for shipping charges. We will have to check with the freight company to get you an accurate rate.

Canadian customers please call for shipping charges as well, most of the time these are fairly reasonable and we will help in paying for these. Please note that you will also need to pay customs duty and handling fees, these are for your account.

Shipping companies deliver to your front door. They do not carry the bed upstairs or help set the bed up. If you notice damage to or footprints on the carton the bed is packed in, it is your responsibility to note it on the delivery receipt. If you fail to do so, we can not guarantee replacement of the bed in case there is damage.

Please inspect your Celtic Beds delivery shipment before signing the driver's release. By signing the release, you are accepting the goods in their current condition.

If you notice that the goods are damaged, you should make sure that the delivery notice states the damage. If the damage is very bad and obvious, you should refuse the shipment. You can then call us to go over the damage and we will contact the trucking company and take whatever action is needed to get the problem solved.

When the bed of your choice is in stock, we will ship within the week after receiving your payment, in most cases, if we can manage, it will go out in the next day or two.

Please provide your phone number when placing your order, so that the trucking company can contact you for a delivery appointment.

On the occasion that we do not have your bed in stock, we will contact you with a few options. Such as waiting for our next shipment to arrive (we will take a deposit), suggesting a different size, color or a different model all together.

In any case we will contact you to confirm your order, your address and the best possible delivery date and time.

You will receive the name of the trucking company, their contact and routing numbers. Trucking companies estimate their delivery times. Most of the time they are right on the money but sometimes stuff happens.

Almost anything is done to get the bed to you in a timely and efficient matter.

Exchanges

We do accept exchanges and do not charge a restocking fee. If you need an exchange, we will help you set this up so that the exchange can happen during the same visit from the trucking company. You will be responsible for the freight going to you and the freight for the bed coming back to us.

Thanks for checking us out and we hope to send you your bed real soon.

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Toll Free 1(866) 300-2555